Privacy Policy
Last updated: September 2026
At Hijama UAE, we respect your privacy and are committed to protecting the personal information you share with us through our website.
Information We Collect
When you use our website, contact us, or submit an appointment request, we may collect information such as:
- Your name
- Phone number
- Email address
- Preferred clinic location
- Preferred service
- Information you voluntarily include in a message or appointment request
We may also collect basic technical information such as browser type, device information, IP address and website usage data through cookies or analytics tools.
How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Arrange or confirm appointments
- Provide information about our services and clinic locations
- Communicate with you regarding your appointment
- Improve our website and services
- Maintain website security and prevent misuse
We do not sell your personal information.
Appointment and Contact Forms
Information submitted through our contact or appointment forms is used only for responding to your request, managing appointments and providing relevant information about our services.
Please avoid submitting unnecessary sensitive medical information through general website contact forms.
WhatsApp and Telephone Communication
If you contact us through WhatsApp or telephone, your communication may also be subject to the privacy policies and terms of the relevant service provider.
Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website and measure website performance.
You may control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Third-Party Services
Our website may use third-party services such as:
- Google Maps
- Google Analytics or similar analytics services
- Website hosting and security services
- Appointment or contact form services
These providers may process limited information according to their own privacy policies.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, manage appointments, meet operational requirements or comply with applicable obligations.
Data Security
We take reasonable technical and organizational measures to protect personal information submitted through our website. However, no internet-based system can guarantee absolute security.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided through our website, subject to any applicable legal or operational requirements.
External Links
Our website may contain links to external websites. Hijama UAE is not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact page or using the contact details provided on this website.